Measure and improve efficiency
Identify problems, plan based on metrics and improve helpdesk performance.
- Curated reports
- Customer satisfaction ratings
- Dashboards
- Custom reports
- Schedule reports
- Widget customization
Complete customization capabilities
Customize your workflows, customer portal, agent roles and more to make the helpdesk truly yours.
- Portal customization
- Customize agent roles
- Custom ticket forms
- Custom URL
- Custom Apps
- Customer Segments
State-of-the-art data security
Freshdesk ensures enterprise-grade security with features and comprehensive audits of networks, systems and regulatory compliances to protect our product and platform.
- Custom SSL certificates
- IP and Network restrictions
- Identity & access management
Click above link, Visit the site Explore more and download FreshDesk and Enjoy! its free trial version.